F10 FAQ — All Your Answers in One Place

Go to page Log In, enter your registered phone number and password, then tap the login button. If you've forgotten your password, use the "Forgot Password" function to receive a verification code via SMS and set a new one. For your security, never share your login credentials with anyone.

Yes, the f10 platform is fully optimised for mobile devices, including Android and iOS. You can access all games and features directly from your mobile browser with nothing to download. For a faster, smoother experience, you can download the f10 app available for Android. All features including deposits, withdrawals, and live games are fully accessible on mobile.

f10 offers a wide range of online entertainment. In Sports Betting, you can place bets on football, basketball, badminton, cricket, and a variety of local and international sports with competitive odds markets. The platform also features hundreds of slot games from top providers, plus a Live Casino with real dealers for baccarat, blackjack, and roulette — available 24 hours a day.

f10 supports a range of popular local Malaysian payment methods. You can make deposits via online bank transfers through all major Malaysian banks, as well as local e-wallets operating in Ringgit Malaysia (MYR). All transactions are processed in MYR with no currency conversion fees. Minimum and maximum deposit amounts vary by payment method — check the details during the deposit process.

Withdrawal processing times at f10 depend on the method chosen. Online bank transfers are typically processed within 1 to 3 hours on business days. For your first withdrawal, you may need to complete the identity verification (KYC) process beforehand. Please ensure the bank account details you provide are accurate and match the name on your f10 account.

On the f10 login page, click the "Forgot Password" link. Enter the phone number registered to your account and you'll receive an OTP via SMS. Enter the code, then set a strong new password using a mix of uppercase letters, lowercase letters, and numbers. If your registered number is no longer active or you're facing other issues, contact f10 support at [email protected] for manual assistance.

Your account security is f10's top priority. Our platform uses SSL encryption for all transmitted data, and passwords are stored in encrypted format. We never share your personal information with third parties without your consent. For added protection, you can enable two-factor authentication (2FA) in your account settings. Always remember to log out when using shared devices.

Yes, the f10 platform is built specifically for Malaysian users and offers a fully Bahasa Melayu interface. All navigation menus, game instructions, betting displays, and customer support communications are available in the local language — making for a comfortable, easy-to-understand experience for users of all levels across Malaysia.

The f10 support team can be reached by email at [email protected] for general enquiries, technical issues, account matters, or any feedback. Responses are typically provided within 24 hours. For issues related to responsible gaming or self-exclusion controls, you can also refer to the Responsible Gaming for guides and additional help resources.

The minimum age to register and use the f10 platform is 18. f10 enforces a strict policy against underage access and may request age verification at any time. Parents and guardians are advised to ensure minors in their care do not access this platform. For more information on underage protection, visit the Responsible Gaming.

Yes. Once you're logged into your f10 account, the "Account History" section gives you a complete record of all bets placed, game results, and deposit and withdrawal transactions. Records can be filtered by date for easy review. This feature helps you monitor your account activity and stay in control of your gaming habits.